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Factory reset a Vodafone modem
This page explains how you can factory reset the following Vodafone modems:
Ultra Hub (H500-t) | Ultra Hub Plus |
Vodafone B818 | Vodafone B315 |
Vodafone B525 Modem | Vodafone Wireless Modem (HG659) |
Vodafone Station | Vodafone Broadband Complete |
Before you start
WarningThis will remove your current settings and restore the default settings that came with your modem (including your modem password). |
Please ensure your modem is powered on before starting this process.
We also recommend that you connect to your modem using an Ethernet cable.
Steps
Select your modem:
Ultra Hub or Ultra Hub Plus
Ultra Hub (H500-t) | Ultra Hub Plus |
Quick links
Manual reset
What you'll need
- The affected Vodafone Ultra Hub
- x1 ballpoint pen or pin
- Ensure the Ultra Hub is powered on
- On the back of the modem, find the Reset hole and lightly press the reset button using either a ballpoint pen or pin
All the modem lights will turn on - While holding the reset button, wait for all of the modem lights to turn off and then immediately stop pressing the reset button
The lights will turn off in a sequence
After releasing the reset button, your modem will go through its reset cycle. During this time the Power light may turn on and off up to 10 times - Wait for the Power and Internet lights to turn on
When the modem finishes powering on, open your web browser and go to 192.168.1.1 and try entering the username and password which appears on the bottom of your modem
Web management page
What you'll need
- The affected Vodafone Ultra Hub
- Open a web browser and go to 192.168.1.1
The Welcome screen appears - Complete the following fields:
- Username: vodafone
- Password: You can find this on the bottom of your modem
- Click Log In
The Overview screen appears - Click the Settings tab
- From the left-hand menu, click Configuration
The Configuration screen appears - In the Factory Settings section, click Reset
The Factory Reset popup appears - Click Apply
A Configuration Restoration progress bar appears - ensure you do not turn off your modem while this is on your screen.
After the factory reset is complete, the Configuration Restored Successfully message appears.
Please note: It can take 3-5 minutes for the router menu to come back online. In some circumstances you may see a timeout page before the success screen - simply try to log in again after about 5 minutes. - Click OK
Vodafone wireless modem (HG659)
- Log into the web management page, using your web browser, http://192.168.1.1
- In the navigation tree, choose Maintain > Device Management.
- In Factory Restore, click Reset.
- In the displayed dialog box, click OK.
For more information, please refer to the Vodafone wireless modem User Guide>
Vodafone B818
Option 1 - Reset button
At the bottom of your modem, press and hold the RESET button for 10 seconds
Please note: You'll need to use a paperclip (or similar size object) to press the button
The light pattern on the front of your modem will change
Option 2 - Web management page
- Open a browser and go to 192.168.1.1
- Enter your password
Note: The default password is listed on the modem sticker - From the top-menu, click Advanced
- From the left-side menu, expand the Systems option then select Reset
- Click Reset
Please note: this will revert your modem settings back to their factory defaults
Vodafone B525
There are two ways to factory reset your modem:
Option 1 - Reset button
- On the back of your modem, find the RESET button
- Press and hold the RESET button for 5 seconds
Please note: You will need to use a paperclip (or similar size object)
Option 2 - Web management page
- Open a browser and go to 192.168.1.1
The Home screen appears - From the top-right side of your screen, click Log in
- Complete the following fields
- User name
- Password
Please note: Your username and password were created when you first set up your modem
- Click Log in
- Click the Settings tab
The Configure WLAN Settings screen appears - From the left-side menu, expand the System option
- Select Restore Defaults
The Restore Defaults screen appears - Click Restore
Please note: This will undo any changes you have made to your modems settings (they will be reverted back to their factory defaults)
After the factory reset completes, you are taken back to the web management home page.
Vodafone B315
To reset your router to the default settings, press the Reset button for more than 3 seconds - this is to the left of the power plug on the back of the device.
Technicolor 7210D
- Log into the web management page, using your web browser, go to http://192.168.0.1
- On the web management page, select Status from the top horizontal navigation
- Then select Password, from the left-hand navigation
- On that page, change Restore Factory Defaults to yes
- Press the Apply button below
For more information, please refer to the Technicolor 7210D User Guide (PDF)>
Vodafone Station
- Log into the Vodafone Station by entering the following URL into your internet browser: http://vodafone.station OR 192.168.1.1
- Click on Advanced on the top menu
- Click on Additional Settings in the sub-menu
- To factory reset the Vodafone Station, click on the Reset button to perform a factory reset
- The Vodafone Station will now drop its connection to the Internet and the device will restart
- Once the Vodafone Station has powered back on and reconnected to the network, you will be asked if you want to keep your personal configuration or cancel. You need to select one of these options to complete the reset.
- The Vodafone Station will then run the automatic process to gain authentication details and connect to the internet.
- Internet connectivity can be checked via the icons on the front of the router on the LCD screen, or you can simply go to a website to check.
Note: Your Vodafone Station will re-start while Vodafone remotely configures it.
For more information, please refer to the Vodafone Station User Manual >
Vodafone Broadband Complete
- Straighten out a paperclip to give you a prong to push the reset button
- The reset button is on the rear of the device, to the left of the power input
- To reset your modem, press the prong into the Reset recess, you will feel it 'click'
- Hold it in place for 5 seconds, then remove the prong and the modem will reset.
Please note: the default login username and password for your modem are vodafone and vodafone respectively.
For more information, please refer to the Vodafone Broadband Complete User Guide (PDF)
Please note: we cannot respond to any requests made via this form; however, you can contact us for further assistance.
Related Answers
To connect your Wi-Fi router to the Internet, follow these steps:
- Turn on your Wi-Fi router or connect it to the USB port of your computer.
- Connect to a Wi-Fi network on your computer. The name (SSID) and the password (Wi-Fi Key) of the Wi-Fi network are mentioned on the Vodafone Mobile Wi-Fi Reminder Card which was delivered with your Wi-Fi router.
- Surf to your Wi-Fi router’s configuration menu at http://vodafonemobile.wifi with a recent internet browser. Please note: this only works if your Wi-Fi router is connected to the USB port of your computer.
- Enter your PIN code in the PIN code field and click OK.
Did you forget your PIN code? After entering a wrong PIN code 3 times, your PUK code will be requested. Enter the PUK code to unlock your SIM card. - You are now connected to the Internet.
Do you also want to surf abroad? Follow these steps:
Vodafone Supernet 4g Hotspot Model R217 User Manual Pdf
- Surf to your Wi-Fi router’s configuration menu at http://vodafonemobile.wifi with a recent internet browser.
- At the top right, enter admin in the Password field and click Login.
- In the Mobile Wi-Fi tab, click on Mobile Broadband.
- Click on Connection.
- Check the box next to Automatically connecteven when roaming. Click on Save.
- You can now also use your Wi-Fi router abroad.